org.compiere.model
Class MRequest

java.lang.Object
  org.compiere.model.PO
      org.compiere.model.X_R_Request
          org.compiere.model.MRequest

All Implemented Interfaces:

Serializable, Comparator, I_Persistent, I_R_Request, Evaluatee

public class MRequest
extends X_R_Request

Request Model

Version:

$Id: MRequest.java,v 1.2 2006/07/30 00:51:03 jjanke Exp $

Author:

Jorg Janke

See Also:

Serialized Form

Field Summary

static String

SEPARATOR Separator line

Fields inherited from class org.compiere.model.X_R_Request

C_INVOICEREQUEST_ID_AD_Reference_ID, CONFIDENTIALTYPE_AD_Reference_ID, CONFIDENTIALTYPE_Internal, CONFIDENTIALTYPE_PartnerConfidential, CONFIDENTIALTYPE_PrivateInformation, CONFIDENTIALTYPE_PublicInformation, CONFIDENTIALTYPEENTRY_AD_Reference_ID, CONFIDENTIALTYPEENTRY_Internal, CONFIDENTIALTYPEENTRY_PartnerConfidential, CONFIDENTIALTYPEENTRY_PrivateInformation, CONFIDENTIALTYPEENTRY_PublicInformation, DUETYPE_AD_Reference_ID, DUETYPE_Due, DUETYPE_Overdue, DUETYPE_Scheduled, M_FIXCHANGENOTICE_ID_AD_Reference_ID, M_PRODUCTSPENT_ID_AD_Reference_ID, NEXTACTION_AD_Reference_ID, NEXTACTION_FollowUp, NEXTACTION_None, PRIORITY_AD_Reference_ID, PRIORITY_High, PRIORITY_Low, PRIORITY_Medium, PRIORITY_Minor, PRIORITY_Urgent, PRIORITYUSER_AD_Reference_ID, PRIORITYUSER_High, PRIORITYUSER_Low, PRIORITYUSER_Medium, PRIORITYUSER_Minor, PRIORITYUSER_Urgent, R_REQUESTRELATED_ID_AD_Reference_ID, SALESREP_ID_AD_Reference_ID, TASKSTATUS_0NotStarted, TASKSTATUS_100Complete, TASKSTATUS_20Started, TASKSTATUS_40Busy, TASKSTATUS_60GoodProgress, TASKSTATUS_80NearlyDone, TASKSTATUS_90Finishing, TASKSTATUS_95AlmostDone, TASKSTATUS_99CleaningUp, TASKSTATUS_AD_Reference_ID

Fields inherited from class org.compiere.model.PO

ACCESSLEVEL_ALL, ACCESSLEVEL_CLIENT, ACCESSLEVEL_CLIENTORG, ACCESSLEVEL_ORG, ACCESSLEVEL_SYSTEM, ACCESSLEVEL_SYSTEMCLIENT, ENTITYTYPE_Dictionary, ENTITYTYPE_UserMaintained, I_ZERO, log, p_ctx, p_info, XML_ATTRIBUTE_AD_Table_ID, XML_ATTRIBUTE_Record_ID

Fields inherited from interface org.compiere.model.I_R_Request

accessLevel, COLUMNNAME_A_Asset_ID, COLUMNNAME_AD_Role_ID, COLUMNNAME_AD_Table_ID, COLUMNNAME_AD_User_ID, COLUMNNAME_C_Activity_ID, COLUMNNAME_C_BPartner_ID, COLUMNNAME_C_Campaign_ID, COLUMNNAME_C_Invoice_ID, COLUMNNAME_C_InvoiceRequest_ID, COLUMNNAME_C_Order_ID, COLUMNNAME_C_Payment_ID, COLUMNNAME_C_Project_ID, COLUMNNAME_CloseDate, COLUMNNAME_ConfidentialType, COLUMNNAME_ConfidentialTypeEntry, COLUMNNAME_DateCompletePlan, COLUMNNAME_DateLastAction, COLUMNNAME_DateLastAlert, COLUMNNAME_DateNextAction, COLUMNNAME_DateStartPlan, COLUMNNAME_DocumentNo, COLUMNNAME_DueType, COLUMNNAME_EndTime, COLUMNNAME_IsEscalated, COLUMNNAME_IsInvoiced, COLUMNNAME_IsSelfService, COLUMNNAME_LastResult, COLUMNNAME_M_ChangeRequest_ID, COLUMNNAME_M_FixChangeNotice_ID, COLUMNNAME_M_InOut_ID, COLUMNNAME_M_Product_ID, COLUMNNAME_M_ProductSpent_ID, COLUMNNAME_M_RMA_ID, COLUMNNAME_NextAction, COLUMNNAME_Priority, COLUMNNAME_PriorityUser, COLUMNNAME_Processed, COLUMNNAME_QtyInvoiced, COLUMNNAME_QtyPlan, COLUMNNAME_QtySpent, COLUMNNAME_R_Category_ID, COLUMNNAME_R_Group_ID, COLUMNNAME_R_MailText_ID, COLUMNNAME_R_Request_ID, COLUMNNAME_R_RequestRelated_ID, COLUMNNAME_R_RequestType_ID, COLUMNNAME_R_Resolution_ID, COLUMNNAME_R_StandardResponse_ID, COLUMNNAME_R_Status_ID, COLUMNNAME_Record_ID, COLUMNNAME_RequestAmt, COLUMNNAME_Result, COLUMNNAME_SalesRep_ID, COLUMNNAME_StartDate, COLUMNNAME_StartTime, COLUMNNAME_Summary, COLUMNNAME_TaskStatus, Model, Table_ID, Table_Name

Constructor Summary

MRequest(Properties ctx, int SalesRep_ID, int R_RequestType_ID, String Summary, boolean isSelfService, String trxName)
SelfService Constructor

MRequest(Properties ctx, int R_Request_ID, String trxName)
Constructor

MRequest(Properties ctx, ResultSet rs, String trxName)
Load Constructor

Method Summary

void	addToResult(String Result) Add To Result
protected boolean	afterSave(boolean newRecord, boolean success) After Save
protected boolean	beforeSave(boolean newRecord) Before Save
File	createPDF() Create PDF
File	createPDF(File file) Create PDF file
void	doClose() (Soft) Close request.
void	doEscalate(boolean user) Escalate request
MRequestAction[]	getActions() Get Action History
MBPartner	getBPartner() Get BPartner (may be not defined)
MRequestCategory	getCategory() Get Request Category
String	getCategoryName() Get Request Category Name
String	getConfidentialEntryText() Get Confidential Entry Text (for jsp)
String	getConfidentialText() Get Confidential Text (for jsp)
String	getCreatedByName() Get Name of creator
String	getDueTypeText() Get DueType Text (for jsp)
MGroup	getGroup() Get Request Group
String	getGroupName() Get Request Group Name
String	getMailTag() Get Mail Tag
String	getMailTrailer(String serverAddress) Get MailID
String	getPriorityText() Get Priority Text (for jsp)
String	getPriorityUserText() Get Importance Text (for jsp)
static int	getR_Request_ID(String mailText) Get Request ID from mail text
MRequestType	getRequestType() Get Request Type
String	getRequestTypeName() Get Request Type Text (for jsp)
MResolution	getResolution() Get Request Resolution
String	getResolutionName() Get Request Resolution Name
MUser	getSalesRep() Get Sales Rep
String	getSalesRepName() Get Sales Rep Name
MStatus	getStatus() Get Status
String	getStatusName() Get Request Status Name
MRequestUpdate[]	getUpdates(String confidentialType) Get Updates
MRequestUpdate[]	getUpdatesCustomer() Get Customer Updates
MRequestUpdate[]	getUpdatesInternal() Get Internal Updates
MRequestUpdate[]	getUpdatesPublic() Get Public Updates
MUser	getUser() Get Contact (may be not defined)
boolean	isDue() Is due
boolean	isOverdue() Is Overdue
boolean	isWebCanUpdate() Web Can Update Request
void	sendNotices(ArrayList<String> list) Send Update EMail/Notices
void	setConfidentialTypeEntry(String ConfidentialTypeEntry) Set Confidential Type Entry
void	setDateLastAlert() Set Date Last Alert to today
void	setDueType() Set DueType based on Date Next Action
void	setR_RequestType_ID() Set Default Request Type.
void	setR_Status_ID() Set Default Request Status.
void	setSalesRep_ID(int SalesRep_ID) Set SalesRep_ID
String	toString() String Representation
boolean	webUpdate(String result) Web Update

Methods inherited from class org.compiere.model.X_R_Request

get_AccessLevel, getA_Asset_ID, getA_Asset, getAD_Role_ID, getAD_Role, getAD_Table_ID, getAD_Table, getAD_User_ID, getAD_User, getC_Activity_ID, getC_Activity, getC_BPartner_ID, getC_BPartner, getC_Campaign_ID, getC_Campaign, getC_Invoice_ID, getC_Invoice, getC_InvoiceRequest_ID, getC_Order_ID, getC_Order, getC_Payment_ID, getC_Payment, getC_Project_ID, getC_Project, getCloseDate, getConfidentialType, getConfidentialTypeEntry, getDateCompletePlan, getDateLastAction, getDateLastAlert, getDateNextAction, getDateStartPlan, getDocumentNo, getDueType, getEndTime, getKeyNamePair, getLastResult, getM_ChangeRequest_ID, getM_ChangeRequest, getM_FixChangeNotice_ID, getM_InOut_ID, getM_InOut, getM_Product_ID, getM_Product, getM_ProductSpent_ID, getM_RMA_ID, getM_RMA, getNextAction, getPriority, getPriorityUser, getQtyInvoiced, getQtyPlan, getQtySpent, getR_Category_ID, getR_Category, getR_Group_ID, getR_Group, getR_MailText_ID, getR_MailText, getR_Request_ID, getR_RequestRelated_ID, getR_RequestType_ID, getR_RequestType, getR_Resolution_ID, getR_Resolution, getR_StandardResponse_ID, getR_StandardResponse, getR_Status_ID, getR_Status, getRecord_ID, getRequestAmt, getResult, getSalesRep_ID, getStartDate, getStartTime, getSummary, getTaskStatus, initPO, isEscalated, isInvoiced, isProcessed, isSelfService, setA_Asset_ID, setAD_Role_ID, setAD_Table_ID, setAD_User_ID, setC_Activity_ID, setC_BPartner_ID, setC_Campaign_ID, setC_Invoice_ID, setC_InvoiceRequest_ID, setC_Order_ID, setC_Payment_ID, setC_Project_ID, setCloseDate, setConfidentialType, setDateCompletePlan, setDateLastAction, setDateLastAlert, setDateNextAction, setDateStartPlan, setDocumentNo, setDueType, setEndTime, setIsEscalated, setIsInvoiced, setIsSelfService, setLastResult, setM_ChangeRequest_ID, setM_FixChangeNotice_ID, setM_InOut_ID, setM_Product_ID, setM_ProductSpent_ID, setM_RMA_ID, setNextAction, setPriority, setPriorityUser, setProcessed, setQtyInvoiced, setQtyPlan, setQtySpent, setR_Category_ID, setR_Group_ID, setR_MailText_ID, setR_Request_ID, setR_RequestRelated_ID, setR_RequestType_ID, setR_Resolution_ID, setR_StandardResponse_ID, setR_Status_ID, setRecord_ID, setRequestAmt, setResult, setStartDate, setStartTime, setSummary, setTaskStatus

Methods inherited from class org.compiere.model.PO

afterDelete, beforeDelete, compare, copyValues, copyValues, createAttachment, delete_Accounting, delete_Tree, delete, delete, deleteEx, deleteEx, dump, dump, equals, get_ColumnCount, get_ColumnDescription, get_ColumnDisplayType, get_ColumnIndex, get_ColumnLabel, get_ColumnLookup, get_ColumnName, get_DisplayValue, get_HashMap, get_ID, get_IDOld, get_KeyColumns, get_Logger, get_Table_ID, get_TableName, get_Translation, get_TrxName, get_Value, get_Value, get_ValueAsInt, get_ValueAsString, get_ValueDifference, get_ValueDifference, get_ValueE, get_ValueOfColumn, get_ValueOld, get_ValueOld, get_ValueOldAsInt, get_WhereClause, get_xmlDocument, get_xmlString, getAD_Client_ID, getAD_Org_ID, getAllIDs, getAttachment, getAttachment, getAttachmentData, getCreated, getCreatedBy, getCtx, getDoc, getFindParameter, getPdfAttachment, getUpdated, getUpdatedBy, insert_Accounting, insert_Tree, insert_Tree, is_Changed, is_new, is_ValueChanged, is_ValueChanged, isActive, isAttachment, isColumnMandatory, isColumnUpdateable, isMandatoryOK, isPdfAttachment, isReplication, load, load, load, load, loadComplete, loadDefaults, loadSpecial, lock, save, save, saveEx, saveEx, saveNew_getID, saveNewSpecial, saveReplica, saveUpdate, set_ColumnUpdateable, set_CustomColumn, set_TrxName, set_TrxName, set_Value, set_Value, set_ValueE, set_ValueNoCheck, set_ValueNoCheckE, set_ValueOfColumn, set_ValueOfColumn, setAD_Client_ID, setAD_Org_ID, setClientOrg, setClientOrg, setDoc, setDocWorkflowMgr, setIsActive, setReplication, setStandardDefaults, setUpdateable, setUpdatedBy, unlock

Methods inherited from class java.lang.Object

clone, finalize, getClass, hashCode, notify, notifyAll, wait, wait, wait

Methods inherited from interface org.compiere.model.I_Persistent

save

Field Detail

SEPARATOR

public static final String SEPARATOR

Separator line

See Also:

Constant Field Values

Constructor Detail

MRequest

public MRequest(Properties ctx,
                int R_Request_ID,
                String trxName)

Constructor

Parameters:

ctx - context

R_Request_ID - request or 0 for new

trxName - transaction

MRequest

public MRequest(Properties ctx,
                int SalesRep_ID,
                int R_RequestType_ID,
                String Summary,
                boolean isSelfService,
                String trxName)

SelfService Constructor

Parameters:

ctx - context

SalesRep_ID - SalesRep

R_RequestType_ID - request type

Summary - summary

isSelfService - self service

trxName - transaction

MRequest

public MRequest(Properties ctx,
                ResultSet rs,
                String trxName)

Load Constructor

Parameters:

ctx - context

rs - result set

trxName - transaction

Method Detail

getR_Request_ID

public static int getR_Request_ID(String mailText)

Get Request ID from mail text

Parameters:

mailText - mail text

Returns:

ID if it contains request tag otherwise 0

setR_RequestType_ID

public void setR_RequestType_ID()

Set Default Request Type.

setR_Status_ID

public void setR_Status_ID()

Set Default Request Status.

addToResult

public void addToResult(String Result)

Add To Result

Parameters:

Result -

setDueType

public void setDueType()

Set DueType based on Date Next Action

getActions

public MRequestAction[] getActions()

Get Action History

Returns:

array of actions

getUpdates

public MRequestUpdate[] getUpdates(String confidentialType)

Get Updates

Parameters:

confidentialType - maximum confidential type - null = all

Returns:

updates

getUpdatesPublic

public MRequestUpdate[] getUpdatesPublic()

Get Public Updates

Returns:

public updates

getUpdatesCustomer

public MRequestUpdate[] getUpdatesCustomer()

Get Customer Updates

Returns:

customer updates

getUpdatesInternal

public MRequestUpdate[] getUpdatesInternal()

Get Internal Updates

Returns:

internal updates

getRequestType

public MRequestType getRequestType()

Get Request Type

Returns:

Request Type

getRequestTypeName

public String getRequestTypeName()

Get Request Type Text (for jsp)

Returns:

Request Type Text

getCategory

public MRequestCategory getCategory()

Get Request Category

Returns:

category

getCategoryName

public String getCategoryName()

Get Request Category Name

Returns:

name

getGroup

public MGroup getGroup()

Get Request Group

Returns:

group

getGroupName

public String getGroupName()

Get Request Group Name

Returns:

name

getStatus

public MStatus getStatus()

Get Status

Returns:

status

getStatusName

public String getStatusName()

Get Request Status Name

Returns:

name

getResolution

public MResolution getResolution()

Get Request Resolution

Returns:

resolution

getResolutionName

public String getResolutionName()

Get Request Resolution Name

Returns:

name

isOverdue

public boolean isOverdue()

Is Overdue

Returns:

true if overdue

isDue

public boolean isDue()

Is due

Returns:

true if due

getDueTypeText

public String getDueTypeText()

Get DueType Text (for jsp)

Returns:

text

getPriorityText

public String getPriorityText()

Get Priority Text (for jsp)

Returns:

text

getPriorityUserText

public String getPriorityUserText()

Get Importance Text (for jsp)

Returns:

text

getConfidentialText

public String getConfidentialText()

Get Confidential Text (for jsp)

Returns:

text

getConfidentialEntryText

public String getConfidentialEntryText()

Get Confidential Entry Text (for jsp)

Returns:

text

setDateLastAlert

public void setDateLastAlert()

Set Date Last Alert to today

getSalesRep

public MUser getSalesRep()

Get Sales Rep

Returns:

Sales Rep User

getSalesRepName

public String getSalesRepName()

Get Sales Rep Name

Returns:

Sales Rep User

getCreatedByName

public String getCreatedByName()

Get Name of creator

Returns:

name

getUser

public MUser getUser()

Get Contact (may be not defined)

Returns:

Sales Rep User

getBPartner

public MBPartner getBPartner()

Get BPartner (may be not defined)

Returns:

Sales Rep User

isWebCanUpdate

public boolean isWebCanUpdate()

Web Can Update Request

Returns:

true if Web can update

setConfidentialTypeEntry

public void setConfidentialTypeEntry(String ConfidentialTypeEntry)

Set Confidential Type Entry

Specified by:

setConfidentialTypeEntry in interface I_R_Request

Overrides:

setConfidentialTypeEntry in class X_R_Request

Parameters:

ConfidentialTypeEntry - confidentiality

webUpdate

public boolean webUpdate(String result)

Web Update

Parameters:

result - result

Returns:

true if updated

toString

public String toString()

String Representation

Overrides:

toString in class X_R_Request

Returns:

info

createPDF

public File createPDF()

Create PDF

Returns:

pdf or null

createPDF

public File createPDF(File file)

Create PDF file

Parameters:

file - output file

Returns:

file if success

beforeSave

protected boolean beforeSave(boolean newRecord)

Before Save

Overrides:

beforeSave in class PO

Parameters:

newRecord - new

Returns:

true

setSalesRep_ID

public void setSalesRep_ID(int SalesRep_ID)

Set SalesRep_ID

Specified by:

setSalesRep_ID in interface I_R_Request

Overrides:

setSalesRep_ID in class X_R_Request

Parameters:

SalesRep_ID - id

afterSave

protected boolean afterSave(boolean newRecord,
                            boolean success)

After Save

Overrides:

afterSave in class PO

Parameters:

newRecord - new

success - success

Returns:

success

sendNotices

public void sendNotices(ArrayList<String> list)

Send Update EMail/Notices

Parameters:

list - list of changes

getMailTrailer

public String getMailTrailer(String serverAddress)

Get MailID

Parameters:

serverAddress - server address

Returns:

Mail Trailer

getMailTag

public String getMailTag()

Get Mail Tag

Returns:

[Req@{id}@]

doClose

public void doClose()

(Soft) Close request. Must be called after webUpdate

doEscalate

public void doEscalate(boolean user)

Escalate request

Parameters:

user - true if user escalated - otherwise system